Authored by Patrick Botz, Vice President of Solutions Marketing, VPI Do you record or plan to record your calls and/or screen activity? Do your employees discuss sensitive information over the phone? If so, there are serious call recording laws and call recording regulations that you need to be aware of. To avoid costly violations and ensure customer credibility, you need to become familiar with the new and evolving call recording laws, call recording regulations, and industry standards that ...
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Pastors, community activists and immigrant rights groups are trying to mitigate fears caused by a new Arizona law that forces state employees to report undocumented immigrants asking for federal and state benefits.Last Wednesday, the Arizona Supreme Court dismissed a lawsuit asking for a stay on the law's implementation filed by the Arizona League of Cities and Towns. The suit questioned the way the law was created. In the next two weeks, the association will decide whether or not to file the ...
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The National Business Coalition on Health (NBCH) gave UnitedHealthcare a 2009 eValue8 Health Plan Innovation Award for programs that help engage physicians and patients to achieve better health outcomes.UnitedHealthcare's Patient-Centered Medical Home (PCMH) program and Diabetes Health Plan were recognized by the NBCH for their ability to help enhance health care safety and quality while reducing costs. Both initiatives use UnitedHealthcare's industry-leading technology and data resources and ...
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Senator Lamar Alexander today made the following remarks on the floor of the U.S. Senate:· 'What Senator McCain is basically saying with his amendment is, don't cut Grandma's Medicare to pay for someone else's insurance.'· 'If you find savings by cutting waste, fraud and abuse in Grandma's Medicare, spend those savings on Grandma. Medicare's trustees have said to us that there are $38 trillion in unfunded liabilities for the Medicare program, and that the program will start going bankrupt ...
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